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PRIVACY POLICY

A legal disclaimer

HK Executive Travel ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or services.

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1. Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Booking details (pickup/drop-off locations, dates, times)

  • Payment information (processed securely via third-party providers)

  • Any additional information you provide when contacting us

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2. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Communicate with you regarding your enquiries or services

  • Provide customer support

  • Improve our services and website

  • Comply with legal and regulatory obligations

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3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a contract (to provide chauffeur services)

  • Legitimate interests (to operate and improve our business)

  • Legal obligations

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4. Sharing Your Information

We may share your information with:

  • Professional drivers and partners to fulfil bookings

  • Payment processing providers

  • Regulatory authorities where required by law

We do not sell or rent your personal data to third parties.

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5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

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6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

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7. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

To exercise your rights, please contact us using the details below.

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8. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie settings through your browser.

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9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

HK Executive Travel

Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

ICO registration reference: ZB879375
Email: bookings@hkexecutivetravel.co.uk

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Last updated July 2026.

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