ACCESSIBILITY STATEMENT
The following statement outlines how HK Executive Travel is committed to ensuring accessibility for all clients. We are dedicated to continually improving our services to meet the needs of our clients, including those with disabilities.
This statement was last updated on 01 January 2026. We at HK Executive Travel are working to make our services accessible to all clients, including those with disabilities.
What web accessibility is
An accessible service allows clients with disabilities to utilize our chauffeur services with the same level of ease and satisfaction as all other clients. We aim to achieve this through our professional staff training and vehicle adaptations.
Accessibility adjustments in our services
We have implemented measures to enhance the accessibility of our services, ensuring that our fleet, including Mercedes S-Class and electric executive cars, is equipped to accommodate clients with special requirements. This includes:
Training our drivers to assist clients with disabilities
Offering vehicles that can accommodate wheelchairs and other mobility devices
Ensuring clear communication during booking and service delivery
Providing tailored solutions as needed
Ensuring our booking system is accessible online
Gathering feedback from clients to continuously improve our service
Declaration of partial compliance with the standard due to third-party content
Some accessibility features may depend on third-party applications or services used during bookings or payments. We acknowledge this and are working to ensure compatibility.
Accessibility arrangements for our service
HK Executive Travel does not operate physical client-facing premises; every journey begins and ends at the pickup and drop-off points you choose. Accessibility is delivered through our vehicles and service: options that accommodate wheelchairs and other mobility devices on request, drivers trained to assist, and clear communication throughout booking and travel.
Requests, issues, and suggestions
If you encounter any accessibility issues while using our services or website, or if you require further assistance, please contact our accessibility coordinator:
bookings@hkexecutivetravel.co.uk